Privacy
Privacy policy
Last updated: 13 July 2026
This page explains what HerFlow collects, why we collect it, and the choices you have. This is a summary maintained by the HerFlow team and may be updated as the product evolves.
What we collect
- Account info: your name, email and password hash.
- Style profile: mood, body type, colour, budget and occasion preferences you share with us.
- Wardrobe: photos of clothes you upload and tags we generate from them.
- Saved looks and calendar entries you create.
- Messages you send through the contact form.
- Usage analytics: anonymised events that show which features are used, so we can improve them.
How we use it
To run the app for you, generate personalised outfit picks and try-on images, keep your account secure, respond to your messages, and improve HerFlow. We do not sell your data.
Who processes it
- Lovable Cloud, our hosting and database provider, stores your account, wardrobe and looks.
- AI providers used through our gateway generate the outfit ideas and try-on images. Requests are sent without your account identifiers.
- Stripe processes Prime payments. We never see or store your card details.
- Our email provider delivers transactional emails (welcome, password reset, contact confirmations).
Cookies
We use essential cookies to keep you signed in, and privacy-friendly analytics that do not identify you personally.
Your choices
- See or update your profile any time from your account.
- Delete individual wardrobe items and saved looks any time.
- Ask us to delete your account and all associated data by writing to hello@herflowai.com. We complete deletion within 30 days.
- Ask for a copy of the data we hold about you from the same address.
Security
Data is encrypted in transit. Wardrobe images are stored in private buckets. Row-level security ensures only you can read your own rows. No system is perfectly safe, so please choose a strong password and let us know at hello@herflowai.com if you notice anything suspicious.
Contact
All privacy questions and requests: hello@herflowai.com.